I had a somewhat relaxing experience here and I would come back possibly if they made a few changes. The therapist was great and the rooms are nicely decorated, but there were a few things that really put a damper on my experience
I had to wait about 30min for an appointment which is fine since I did not call head so definitely call ahead before going in. First of all it is quite bright in there which makes it hard to fully relax even with a blind fold since its just a white towel. The walls are extremely paper thin and it is quite loud! You can hear people talking in normal voices outside the shop which is next to a water and ice and subway so there is a lot of traffic so its really hard to fall into a deep relaxation. Also they do NOT turn you over or work on your back. That was really the thing I did not like about most about my experience. They should really consider doing back work there. Every other thai massage or reflex place I have been to does back work so it was dissapointing when I did not receive that especially for an hour long service.
Bottom line First Class Foot spa is the absolute best and most relaxing Reflexology place in the Phoenix Metro area, but if you are in Scottsdale you are better off going to Thai Royal Massage and this place as a last resort.