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  • TERRIBLE CUSTOMER SERVICE is being too generous of a description. This place markets itself as some kind of specialty, upscale store, so it should try to provide even a modicum degree of customer service, like providing gift receipts (even Wal-Mart provides gift receipts, for God's sake). ALWAYS a bunch of clueless employees standing around with their thumbs up their butt instead of helping customers (tonight for example, I watched two clueless idiots horsing around with some flowers while a line of over 10 customers piled up into the aisles with ONE cashier on duty, and that cashier made no attempt whatsoever to call for assistance, just kept letting the line grow longer and longer). Complaining to store management makes absolutely no difference - the onsite store managers are sarcastic, clueless little 20-year-olds (i.e., ASSHOLE Store Director Jonathan Baldwin), and the chain is owned by old, white, proud hillbilly Trump supporters who don't have an iota of business sense, just like the "brilliant" icon they worship. With the HIGHLY inflated prices that this place charges for its very blah merchandise, I know the owners DEFINITELY have the money to spend on staffing the place more appropriately. Since the owners could clearly care less about staying in business, do yourself a favor and skip the trip here - I am in a horrendous mood every single time I leave this Godforsaken dumpster fire called a store. WILL NOT BE BACK (not that the little Trump-supporting idiot owners will care)!!!!!
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