I was here once before last year's Doors Open and really enjoyed my experience. Nice food - lots of vegetarian options (which I'm not but always think balance is a good thing) and a great salad as I recall. They got our orders mixed up and the changes we'd asked for weren't made but we were in no rush, in good moods (that really does make a difference!) so I left with good things to say. Last week, on a whim, a friend and I decided to grab coffee and a bite before work. The poor waitress was so frazzled she forgot to plug in the toaster to toast my friend's bagel. I think it took us looking woefully into the kitchen before she realized. It took us close to 20 minutes for a coffee and a bagel. Maybe I was in a bad mood that day but just little things bothered me. The music was insanely loud. The waitress was eating a salad behind the counter. The 20 minutes for a bagel and coffee! Maybe I'm getting old. I live right down the street from here so I think I'll give it a third try when I have nowhere to be.