I went there for a trim, just to mention, my hair is straight and long. I was asked which oil I want and whether I want some condition treatment half price. I asked how much is half price -$40 so I said no thank you. The senior stylist washed my hair and blow dried straight after and then she proceeded to cut my hair???? What's the point of washing my hair then??? Seriously?! She literally combed my hair and cut it without splitting it into parts. I paid $70 for this luxury. The effect was horrible, my hair was different length all over. I had to buy a pair of scissors and correct this rubbish haircut by myself in front of my bathroom mirror. Absolute rip off!