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Attributes	Values
type	rev:Review
dateCreated	2016-09-20 00:00:00 (xsd:dateTime)
itemReviewed	Techcool Air Conditioning & Plumbing
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Update 5-23-2018 Techcool has reached out to me. They have stated they are under new management, and has made things right with me. This has got to be one of the WORST AC companies in Vegas. Here's my experience: Thursday AC goes out. Called my landlord to get it fixed. He send out Tech Cool, who cannot come out Friday and closed on weekends. So four days later in over 100 degree heat, tech cool comes out TO DO AN INSPECTION. THEY DID NOT EVEN BRING THE CORRECT TOOLS TO FIX A SIMPLE LEAK. So the technician (Zack) cannot diagnose my unit, do he calls someone who is trying to diagnose over the phone. Zack "figures it out" and asks for the $45 fee. I ask if it will fixed today (it was only about 8AM), and he replies with no. Clearly dissatisfied, I pay him and he leaves. The next morning he comes out, and we find out it was diagnosed incorrectly; at least another day until the repair. So finally on Wednesday three vans and a truck come out to my house, and an hour later my AC was fixed, or so I thought. About two months the later, the AC goes out again, on a Wednesday. Tech cool is booked Thursday, so they come out Friday. Zack informs me the job that was done before has failed, and will have to be re-soldered since it has leaked all of the coolant. I ask Zack if he can at least recharge the coolant so that I will have some cold air temporarily. Zack again states that he does not have any coolant in his van, so that is an impossibility. So ANOTHER weekend passes with no AC in the terrible Vegas heat in the middle of the summer. Monday arrives and they seem the do the job right so far. So over four trips later (also over $200 in trip charges that were not waived), and I finally have my AC working like it should have been the first time tech cool was sent out. In conclusion, if you enjoy the Vegas heat in the middle of summer, and the inside of your house being too hot to display on your thermostat, than I would definitely recommend tech cool. If you want an honest and reliable AC company ago will do the job correctly the first time, STAY AWAY AT ALL COSTS.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sonny

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