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| - It pains me to give the delicious food here such a low rating, but there are two reasons for it.
1. The prices. Without the Happy Hour, the prices here are ridiculous. You can go to Ruth's Chris Steakhouse for these prices and get a far superior cut of meat for the same prices, if not less.
2. The service. Oye. We were a party of 7. Normally, I'm very forgiving of mistakes in a big party. Things are just bound to go wrong when you have that many people to serve. That wasn't the problem here. The problem was that we were in the restaurant for almost 2 hours and saw our waiter 4 times. Maybe 5. He came and took our orders, then he disappeared. 35 minutes later, we haven't received any of our food, and we haven't seen our waiter in 35 minutes. Several of us wanted to order another round of drinks and were stuck trying to waive someone down. No one ever came. Finally, he came with our food and we quickly ordered drinks while we had him. He disappeared again until he came around with our check.
The worst part is, the restaurant wasn't even crowded when we were there. I counted 7 or 8 other tables that were seated, that was about it. When you've got a big party and you know you're getting a mandatory tip, that shouldn't be grounds to just ignore the group and collect your cash at the end of the night. If there had been a manager going around asking how patrons were doing, we might have been able to point out our problem to him. But there wasn't. Guess bad service starts at the top and works its way down.
To be fair, the food itself was delicious, which is why I'm still not giving it 1 star. Everyone was happy with how everything came out and all the meat was cooked perfectly. The flavors here are fabulous. It's a great spot for some yummy food, but I'd suggest never going in large parties or during regularly priced hours.
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