Ryan sent me tons of information upfront, then Jackie came out to meet my dog before we agreed to use this service. They are accommodating to your needs, affordable, and personable. Walks as long as you would like, from 15 minutes on up. Lockbox for keys makes it easy! The technology they use is cool: it shows when they arrive and a GPS path of the walk! In addition to dog walking, hey also provide in-home pet sitting. The email and text communications have been fantastic too. I feel my big hairy baby is in good hands!