Decent food, but the service is terrible!
We went to this location on their opening day, there was barely anyone in the restaurant around 11:00 AM, yet it took an hour to receive our food. When we did finally get the food, there were lipstick prints on my friend's glass (none of us wore lipstick), which was absolutely gross. The waiter was nonchalant, when he took the time to actually check on us.
When we advised the manager of everything that occurred, she apologized and stated that they don't hand wash the glasses. I've been to a number of restaurants that have dishwashers and I've never had fresh lip prints on my glass.
The food was average. The meat was tough and dry, everyone at my table had different cuts of meat and we all experienced the same issue. The sides were good. All in all, this location did not compare to the other Lucille's I have eaten at.