Horrible customer service!
Employee name is UBALDO was extremly rude, we walked into the store and as usual nobody paid attention to us. We stayed for 20min just to ne noticed. I asked the guy what is going on and can we be helped, he said we have company policy not to great customers before we see their car WOW! Is this a customer service? I have been paying 100$ for oil change and i think customers deserve at least simple Hello how can i help you? Finally the guy UBALDO came insite and started arguing with me and pull my car out of the shop and told me you could leave hahahaha, he refused to do the oil change so i just went to another location :) my car is done and ready now but i would never come back to the location on Tropicana - Worst customer service ever!!! Also btw i saw a dead bug on the floor and told the UBALDO employee "manager" or whatever - he said "maybe you dropped it off from your pocket" hahahaha there was other customers at the store so they saw the whole story.. Thank you so much for listening to my store and hopefully DO something to improve the customer service at the mention location. Bad bad experience and i promise to tell everybody that i know!!!