I Just took my dog to Fancy Fur N Purr for the first time. When I took my dog into the shop, the owner noticed I was going next door to work out. She told me they'd have her done by the time I was finished working out (even though when I made the appointment, they had estimated about 3-4 hours). I returned about an hour and a half later and Lucy was ready. I like that they don't use overpowering shampoos that smell strongly. Lucy seemed the happiest she's ever been at the groomers and the lady treated her really well. I plan on taking Lucy back as this is the most laid back after a grooming session she's ever been. Thanks so much!