Took my Jeep in for the post-lift alignment. Turned out the alignment was spot on (props to Cutting Edge 4x4 who installed it) and they didn't charge me. I overheard the tech talking to another customer explaining, with a sample part, why they needed to replace a worn tie rod end before they would do an alignment. So again, no charge for unnecessary work and a very helpful explanation. The honesty is refreshing and I wouldn't hesitate to go back even though its a far drive for me.