I have written several reviews each time I go. First I and most of the people who go with me like the food. The service like rolling the dice is a 50/50 shot. It is great or it sucks and that is the problem with the place. There is no consistency of service and that is a shame. The Managers walk around oblivious to what goes on and devoid of any personal contact with the patrons. Carl's JR and McDonald's have better customer relations.
Yesterday we went at around 12:15 beginning of lunch rush) and while at the table I noticed that they (owners, partners whatever) were having a construction/redo meeting in the middle of the restaurant and some of the tables) This did not bother me as much as their constant walking the floor, hanging over our table, talking loudly, taking pictures and measuring things. After the 3rd time of them hovering over our table (and knowing they were not going to buy me lunch) I got up and moved to another table, but as they floated around the place it was more then annoying.
While we all enjoyed the food and the service was ok but their lack of common sense and consideration for their customers was to say the least atrocious.
We may go back or not this may have been my last time and not referring any friends to the place without a warning about their lack of customer service.