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| - Ok, let's try this again....Yelp told me I had to put more detail in the review!
So after a less than desirable experience at their BMW sister dealership, my wife and I decided to stop in at Mini NS to see what they had to offer, figured as current Mini owners (our second), we may see a higher trade in value....wrong! We were greeted by a nice enough sales associate, we explained we wanted to look at "used" or CPO", he had no interest in showing us either of those, insisted we "check out the new Minis", already turned off we reluctantly agreed. So we drove the car, a new "S" coupe, nice enough but honestly it has lost a lot of the Mini character. We came back, they reviewed our trade, keep in mind, I handed them the Carmax offer in writing and they still came back $2000 less, they were the lowest of any dealer we had visited, were really pushy about us making a deal on the car we just drove, even though we did not like the color and were not overly wild about the car and told them as much. The Sales Manager, Tracy, never bothered to introduce his / her self to us, they played the keep the trade key game for a while, and never offered to show us what we originally came to look at, used or "CPO" cars. Again, we are previous Mini purchasers and current Mini owners and this was by far the worst Mini dealer experience we have endured since we purchased our first in 2006.
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