Came in tonight, a Friday. Visiting Montreal and enjoying our stay. Everyone is very friendly.
The waiter took our drink order. Then we waited over 30 minutes for someone to take our food order. It wasn't THAT busy. The manager ended up taking our order. They seemed to think we didn't understand French. There were words between the manager and our server. Another long wait. People were being served around us. Our food finally arrived.
My moulles frites were cold. And the mayo served had a crust. I didn't know if they were from the lunch serving or what. I asked the waiter to take it back with no replacement. But they still brought it back. The manager brought it to me and again, less than luke warm. I didn't eat any of it.
My wife's meal was fine. She had the salad nicoise and enjoyed it.
I take issue with the service. I didn't trust my food. It was seafood, after all. Who wants to eat cold mussels?? Who would trust that? We were ignored as well.
I went to pay my bill and informed the manager of my complaint. To his credit, he offered to remove my order from the bill. I declined. I'm not looking for compensation. I'm looking for good service. They should have re made my meal or offered something else off of the menu.
As I said, I didn't eat anything from my main. I ate some bread and some fries. $80 bucks.
That's why I am posting here. Go somewhere else.