I had such a great experience from the minute I walked in til I left the facility. It seems small from the outside, but it's actually pretty big once you step inside. You immediately feel calm and relaxed when you walk in due to the beautiful decor, dimmed lights, and on going oil diffusers. You are warmly greeted and brought to the zen room (waiting area) where there's cold water in a mini refrigerator and some snacks. Besides the fact that this place is just down the street from my house, the custom facial I had (done by Linda) was by far one of the best I had. You can tell how much she loves what she does by the effort and skill she puts in to her work. She knows what she's doing. I loved the fact that she has organic products and that she was able to improve my skin just after one session. I will definitely be back on a monthly basis. Thank you Linda!