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| - Three things that have happened to my family all having Briggs Post Office to blame.
1. Received a confirmation that a package was delivered with tracking from eBay, however no package was found. Called the post office, spoke directly with the delivery postmaster who confirms that no package was ever delivered. Over a month, numerous phone calls repeating myself a hundred times finally got my money back.
2. Wife has Amazon Prime, ordered something that was guaranteed delivery in 2 days. Package never arrived despite tracking number confirming it was in route. Arrived a day late, called Amazon who reports that they have several complaints regarding the delivery service of their packages in my area. Amazon refunded her money because the item in the package was time sensitive. Briggs does the delivery for Amazon in my area.
3. Received an amazon package at the front door, usually packages are delivered to the back door, raining with box soaked and soft. Took a look at the address, not my package. Called Amazon who reports again, they have problems with the delivery of packages in my area, and to keep or destroy the box. On behalf of the post office, Amazon apologize for any inconvenience. So I called Briggs, they answered the phone with "hello," told them about the mix up and that told me to leave the packages at the front door someone will be there to pick them up. No apology. Leave packages in the rain? I delivered the packages once the rain stopped.
Let me also bring up the issues of them never opening up on time, 8:30 am is just when they might appear, 8:35 they open the main door, but someone isn't behind the desk until 8:40. Why is there always a line at the holidays? Other places hire extra staff, the post office just doesn't care. If you are still reading this, ask yourself two questions..."Have I ever had a problem with USPS? Do I know someone that has?" Answered yes twice?? If so give this post a thumbs up.
Giving 2 stars because they do a good job bringing bills and junk mail.
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