They were very busy when I went for lunch but I was seated promptly and got great service despite lots of large groups - this says a lot about their training and customer service level.
Kale Cesar was impressive - very delicious and fresh. Don't fear the kale - they use a baby kale so it's not tough.
I had the steak sandwich as an entree. It was an open faced sandwich which was a surprise but it was pretty tasty. Not the tenderest steak I've had (even for a sirloin) but it was a good value nonetheless. They also have a great wine menu and good atmosphere.