Normally, I don't really complain about my visits to restaurants as I personally make a note to myself not to go there in the future. My parents and I drove 30 minutes to this location as this is the closest one to us. We were craving Italian and so we went. First the host didn't even smile or say hi, he simply said how many in your party. We were then seated. We sat down and were given a menu to look at and my parents and I have decided what we wanted to eat and drink. We started talking and hoping a waiter or waitress would show up and nothing. Ten minutes and nothing. And then my dad said we have been seating down for 20 minutes and no one has even offered us to drink or said to us we will be with you in a moment. And we simply got up and left and the workers looked at us walking out. But thank you for acknowledging our exit though.