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  • Tonight I went into the store with my two children, we used the self checkout. When we went to ring up our two items, like always something did not ring up the posted price. I entered my VIP number however it was still wrong. I called the clerk(Amber) over who I found to be very condescending and rude. She asked me how much the posted amount was and I told her. She said she would need to check that out herself. I followed her back to the area and neither her or I could find ANY signs or prices that confirmed the price it was ringing up. She then said , I'm going to have to go with price it's ringing up as. I asked for a manager. I waited in the aisle for the manager when he arrived he was very nice and he determined that I was Right about the price and he honored it. Here's the problem. Well I was in the back waiting for the manager, Amber decided to Bad mouth me to another employee. Amber stated " if she thought I was going to let her get that for the price she said, seriously she's wrong." She took pride in telling the other employee how she was pleased with herself for giving me attitude??? She ended the conversation with "SERIOUSLY I JUST LOVE PEOPLE" and then rolled her eyes. Well, you may be wondering how I know this information since I was in the back of the store. Unfortunately Amber proceed to have this entire conversation as she belittled and bad mouthed me without the knowledge that my adult children were standing in the self ckeck area and they overheard every rude comment she made about me. I reported her to the Manager but he didn't seem to really care about this girls unprofessionalism. I Hope Amber doesn't treat all her customers this way!!! If she doesn't LIKE people maybe she shouldn't work around them. I believe she needs to retake the Customer Service training!!!!
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