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http://www.openvoc.eu/poi#funnyReviews
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  • I have no choice but to try to draw attention to this matter using social media- I am an HSA customer- have been working to resolve an HVAC claim for 7 weeks. Two days ago, the temperature was 92 degrees in my bedrooms. The company took 4 weeks to first resolve replacing my condensing unit. However, 3 weeks since that time, and still not working! I've made at last count, 12 calls to HSA, since I opened my claim 7 weeks ago when my upstairs HVAC unit would not cool the upstairs. Tonight, i waited for 2 hrs and 6 mins before the line was disconnected. I called 3 times to follow up after the disconnect and at 10:06PM the wait was 12 other people ahead of me. No option to help me and no supervisors available for escalation per the people on the phone. Robert Lehmann, CEO, has not responded to my post on his Facebook page. I have since escalated to, who I Believe to be the owner of HSA, CNA, (though I could be incorrect and will revoke my commentary against CNA if incorrect or since divested) - regardless- No one has provided any possible resolution to the problem. I'm starting to be concerned that this company has less than the best of intentions.
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