I called to make an appointment for a few hours in advance and was happily accommodated. The owner, Kim, is very sweet and great to talk to! Absolute sweetheart if I'm honest.
The woman who cut my hair listened to what I wanted and asked my opinion on anything she wanted to add, which turned out great! I was very happy with the cut!
On my way out I had another great chat with Kim! I was delighted with the service!
I've unfortunately only been able to go once as I've needed to leave Toronto for a few months but when I get back I will be returning to The Business for more quality service :)