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| - Well recommended.
Upscale venue, highly competent work and fawning & knowledgeable customer service.
I engaged this shop to set some new stones into my ring.
This space is a bit smaller-than-average, but it is very upscale and there is a wide variety of quality items on display, especially in the category of engagement & wedding rings.
Despite the fact that this was 'outside work' (both the ring and the stones having been purchased elsewhere), store owner Dan and his bench jeweler Raul both went out of their way to ensure my satisfaction as well as to establish rapport with me as a new customer. It appears that both have many, many years of experience in this industry.
My ring was benched and completed very quickly, was returned in an absolutely gorgeous condition (including an amazingly thorough cleaning) and was priced more than fairly.
Why, I ask, would you go to one of those mass-production jewelry stores in the mall ... when you can visit this store and receive quality, personalized service?
Again, well recommended.
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UPDATE: I'd like to comment on the June 1st negative review:
If you are up-sizing a ring (or doing anything in life, for that matter) you can do it right ... or you can do it quick & cheap.
The quick & cheap way: Heat and/or beat the metal up, stretching it out, perhaps all-round on a tapered rod (like a mandrel) ... or perhaps just stretching the metal of the ring at the bottom. Quick, no skill or time needed, so the price is low.
If stretched at bottom, the result will be that your ring's symmetry is lost, it is too thin at bottom, compared to the balance of the ring.
If stretched all-round, not only is the entire ring thinner, but worse yet, the settings for your stones have now been tugged out of alignment. Now your expensive ring band AND its stones have had their appearance diminished ... and the stones may be loose ... and be lost.
The right way: Sever the ring at the bottom, carefully/gently open up the ends (like pliers or tweezers open) to create the needed space down there, then insert matching material, and heat & blend it to match the dimensions & shape of the open ends of the ring.
If that material is gold, it's gonna cost ya. And it takes time, the craftsmanship and patience of a good bench jeweler. When done, your ring will still hold its original appearance and thickness, and your stone settings are tight, as they should be.
Sounds as if Dan priced the work done RIGHT ... but the reviewer preferred to have the work done QUICK & CHEAP.
Again, in life, these two things are not the same.
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