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  • I like to go here to stock up on my cosmetics because of the promotions and coupons they always have, but the salon itself is a mess. I went in for a haircut and style since there was a promotion at that time and there were two stylists and one customer at the salon portion. One of the stylists was already working with the customer so I got stuck with the one that was sitting around. Once I told her about the promotion (I'm not even sure she knew about it), she gave off this unenthusiastic attitude about it, almost like she didn't want to cut my hair for that price. I didn't think much about it and let her wash my hair. She seated me next to the other customer who was getting some color done and I told her I needed at least 3 inches taken off because of really bad split ends and layered. While she was cutting, she tried to make small talk with me, but I felt it was a bit forced because she kept asking me random questions. I thought the cutting time was really quick, and when she was blow drying my hair, I realized she had only cut an inch of my hair! So I told her I wanted a few more inches chopped off and she gave me an annoyed look. Then the other stylist walked away from her customer and went shopping in the store, I kid you not. She came back with those nail polish strips and said she wanted to try them, and proceeded to open the package without having paid for them! How unprofessional is that? She simply said she would buy them later on her break with her employee discount... After my stylist was done cutting my hair for the second time, I realized she had only cut another inch off my hair and I was too annoyed to sit there any longer so I just went to pay. The only good thing from this experience was the styling, but I will never come back to Ulta to get my hair cut again.
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