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| - I will just start by saying that the employees are nice and fairly accommodating. I work in the building and they are super cool about me dropping in to grab a bottle of water, or borrow a salt shaker for a day. That being said, their turn-over rate is frequent, and once someone gets hired in, trained in, and experienced enough to do their job well, they're gone.
As I previously stated, I work in the building. I have obviously given this place a ton of opportunities. The only thing I find to be consistent is the chili (but it's seasonal). A lot of people rave about their pizza, but considering this is Madison, and there is no shortage of amazing pizza places, I would pass on this place. The ingredients are not on par with the Madison standard, and the crust is burnt. Like every single time. Same with the garlic bread and cheese bread. Ingredient-wise, my confidence is not inspired. I called once and requested to build my own pizza. I asked if they could throw together a Margherita Pizza (Red sauce, mozz, fresh basil, tomato). I was really taken aback when the person taking my order said they literally didn't have the right ingredients for it..... (Let that sink in.. An Italian place that doesn't keep fresh basil and sliced tomato stocked...)
The soup is not homemade - which is pretty noticeable by anyone who cooks - with the exception of the chili (you can tell the chili is homemade because it is slightly different each time - still good! but different). I tried the chicken tenders once because I figured it was REAL hard to screw that up. I was wrong. The pasta is alright if you stick with basics. Spaghetti, meat sauce, some mozzarella... you get the picture. Personally I wasn't a fan of the lasagna either.
Like I said, and I think it shows, I've given this place a lot of chances... but if I didn't work in the building I would have given up ages ago.
A saving grace of this place is I do really love their patio to enjoy a glass of wine after work and enjoy the sunshine.
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