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  • I was here on the 4th of July because it was the only place open I could find at 11pm. Everything started off great. the hostess was nice and friendly. She gave us our menus and told us our server would be with us shortly. It took him 10 minutes to finally show up. It wasn't busy at all. Don't know why it took him that long. He too our order for drinks and came back 5 minutes later. At this point, I'm starting to get annoyed. We finally ordered and he took our order and seemed confused. We had to tell him 3 times exactly what we wanted. 20 minutes later, our hostess was bringing our food, not the server. WTF? She apologized for the delay. I looked across the room and saw our server handing drinks to another table. Really? We were waiting a long time. We were all pissed at this time and to make matters worse, he got one of the orders wrong. Nothing remotely to what we wanted. We didn't say anything because we wanted to eat and get the hell out. I finished my drink and waited for the server to come by and offer a refill. I waited and waited and waited. He walked by our table at least 4 x and not once, bothered to check on how we were. After 15 minutes, I finally got up and spoke to the manager. I explained to him what was happening and he asked me to described the server. I gave a brief description and he stopped me by saying "Oh, that's Ryan" with a bit of bite in his tone. I guess Ryan has had complaints before. The hostess brought our drinks and apologized again. When it came time for the check, he actually brought it to our table, the nerve of that guy. He came back to pick up the check and to clear the table. The server dropped silverware on me as he was taking a plate off the table. Good thing I ate everything or else food would have landed on me. That was the last straw. I signed the slip and where it says TIP, I wrote NONE. DOESNT DESERVE ONE. I have always left a tip behind and am always generous with 18-20%, but not this time. The food was good, but the service was horrible. Only good thing was the hostess. I should have tipped her since she was doing his job.
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