It's all good! I went down like a slab of meat at the Arizona Haunted attraction when i was being chased by a crazy doctor with a chainsaw! I went to the er and YEP it was broken. This office was the first office that give me a same day appointment. I am so fortunate to have called an office that has a great staff they are so professional and on point and most of all put me at ease. I don't know what the other people were talking about with the less than par reviews. There will always be some patience you just can't please. My family will definitely be coming back to this office for any of our Orthopedic issues in the future.