I did not buy the car from these guys. Not yet; still thinking. Nevertheless, and as a person who just walked in and knew nothing about Minis, I would like to applaud to this dealer for their customer service and the way the shop is being run. Let me just tell you: it was a fun experience. The shop is fun. The staff is fun. I learned a lot. I was pleased for the ability to be able to building my own car just the way I wanted it. And, as I said, even though I did not have to negotiate financing or car purchase, I did take a Mini for a test drive and had a great experience overall. I've visited probably 6-7 dealerships over the past 3 weekends, and the charisma of this place just makes me want to go back. Cross my heart!