Outdoor patio is awesome. Atmosphere is nice. Food and management? Awful. We've been to Sprecher's several times, each time hoping that our food choice would be better. We've been disappointed each time. Last night my fiance ordered a 5oz sirloin, medium. It came out more than well done, charred even. Not wanting to cause a stink he ate a couple bites but decided it was beyond edible. We told our server who said she would bring the manager right over. The manager came (and blamed the over-cooked meat on how busy they were) and offered a free drink or dessert. I was a little shocked that she didn't offer to make another sirloin or take it off the bill. Since it was my birthday and I would receive a free dessert anyway, she offered a free martini (I wasn't even drinking a martini). When she walked away, my fiance tried to finish the sirloin but just couldn't. The more I thought about it, the more annoyed I was. I called our server over and asked that she bring the manager back. The manager returned and I explained that, while I appreciated the gesture with the martini, I think they should either make him another steak or refund the money. She said they could not do that because he had eaten half the sirloin...it was only 5oz to begin with! 3 bites in and that was too many. I understand that policy, but I feel like any GOOD manager would have looked at the situation and offered to make a new sirloin the first time. He just wanted what he ordered. We left there hungry and annoyed. Great way to end a birthday at Sprecher's!