I have been to a KBBQ Restaurant before and understand the entire process, the host lets us know that there will be a 30-45min wait which was fine and asked for our phone number to text us to let us know when our table is ready if we choose to leave. We decided to sit inside and wait until we were called, 30 mins goes by and we notice that people that checked in AFTER us were getting tables while we sat there still waiting. Mind you there was only 2 of us which you would think it would be easier to seat rather than a big group. We decided to approach the host to let her know what is the status about our table and why is everyone else getting seated before us and she turns the iPad to us and says " I did call you guys and you never came", usually I can hold my temper but that's when I got pissed and preceded to tell her that, "you never called us and we have been sitting inside practically right next to the host booth and not once did we hear you call our name, you've called every other group that came AFTER and BEFORE us." All she does is she quickly grabs menus and motions us to follow her to table. She quietly says sorry under her breathe. All in all the food was good, our server Howard as he also goes by, was sweet and very helpful and helped us choose some great meats. But what really made our visit better than how it started was actually not a worker, but another customer that sat next to us, she was sweet and actually helped us out on how to cook the meats and tips and tricks. I will most likely come back again to give the service another try, but basically the hostess needs to get her act together.