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  • I recently took 5 shirts into the Oxford cleaners at Riggs and McQueen. When I went to pick them up 2 of the shirts had oil looking spots on the front and back them. These mark were not there when I dropped them off. I asked for them to be redone. When I went in to pick them up the second time one still had an oil like stains (on the back). On the second shirt there were a brownish yellow streaks on the pocket and another one on the back of the shirt under one of the arm. There was also the same type mark on the front that was more faded. I tried to show the owners the marks first they said they said "that's the fifth time we cleaned them and that is all we can do, we are done". obviously they have me mixed up with another poor customer. I advised them again that the shirts did not come in that way. Again they said "that is all we can do" and went upon their business. I advised them I would was very dissatisfied and would not be back and the gentleman owner said " that's what you get for $1.99, good luck with another cleaners". I have never witnessed such horrible, rude and unprofessional customer service, especially from owners. Please be aware Oxford cleaners at Riggs and McQueen is not worth the risk!!!
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