Overall the fast food version of eye care. It has been over a week since I ordered and paid for a round of contacts. I called yesterday and was told their computers had been down for three days. How is this possible? I asked if they could check to see if mine had arrived in store and they said they could not check arrivals in, therefore they did not know. Again, how are you functioning then? And why did you take my name like you were typing it into a database? I am flabergasted by the incompetence and poor customer service.