Went here for a friend's birthday. Hoping for a good meal and good night after a long week but it was disappointment after disappointment.
I ordered the prime rib with mash potatoes and my friend ordered lamb with potatoes. The food took a really long time to come out. Even had to asked the server how much longer it will be. Finally 40 minutes later our food comes. I asked my prime rib to be medium and my friend asked her lamb to be medium rare. Both were dry to the bone. Anyone that knows a good prime rib, knows they should be juicy as hell and medium rare should be bleeding.
I expressed my dissatisfaction to our server and she suggested if maybe we wanted an HP sauce! That's not going to fix my meat. She took it back and again waited for our food. This time the meat was probably dryer than before and we had rice on our plates and no potatoes?? The server finally came to check up on us and I asked why we had rice. She said the kitchen ran out of potatoes and they gave us whatever they had left. Could she not have relayed this information to us before hand?
At this point I had to speak to a manager. Showed him our food, he agreed it was dry and voided our bills. There was no way I was paying anyways.
Also, bus boy clearing tables was clearing EVERYTHING. Being so inconsiderate. Glasses full of water my friends were still drinking, plates of food they were still picking at. I had a glass of water right next to me, clearly mine and he asked if it was mine. Really?
Never coming back. Hopefully I won't have to attend any other birthdays here.