rev:text
| - I'm a quasi-fan. Love me some tacos, burritos, bowls, and really all the things. Flavors here generally on point, ingredients are consistently fresh, and serving size is--again for the most part--generous. Nice fresh melted cheese, crispy tortillas heated on the grill, and organic soda options. Yeehaw!
Still, Tacos Huevos has some improvements to make if it wants to transcend beyond this perfectly average vote of mediocrity. Its shortcomings are also consistent, from the first time I went shortly after they opened, to today, some months since that first experience. They include these two pressing points:
-- Confused waitstaff, and inhospitable priorities. Today there were something like 4-6 people in for lunch, my group included. Somewhere between their order and mine and the folks behind me, a called-in order was placed. All staff began processing this order while those of us who were physically present, in the restaurant, stood there watching this dance with no one acknowledging us, let alone taking our orders. And no one seems to have a fixed position; it's just a free-for-all with staff jumping from grill to line to register and back again. No wonder they're confused about whose orders were taken, and not. Looking at previous reviews, this has been a problem since at least October of last year. May be time to rethink things, have a staff meeting?
5-10 minutes passed before the owner glanced up and inquired. Meanwhile, my friends were halfway through their meal. Things were not so busy that your present customers should be ignored for this long, and not after months of time to iron out kinks in the system.
-- Pricing. On the average, especially with the typical serving size, prices are fair. There are a few shock points, though, so beware. Mine came after ordering a chicken quesadilla, a bargain at $5.75, but was rung up at nearly $9. Why? The added tiny-tup of guacamole, maybe 1.5-tablespoons worth, was $1.95. Outrageous.
Forget gold bullion, put your money in guacamole.
A friend wanted iced tea, but they had run out. No effort was made to fix this. Maybe later? It's iced tea. And there's no one here. Come on.
So yeah, decent food, but the weird pricings and constantly confused staff always leave me wanting. Wanting better. And by better, I mean average customer service. For less.
|