The sales department was very friendly and helpful. With that being said, the service department was the exact opposite. Geoff was the representative that scheduled my appointment and he was extremely rude and uninformed. He was just so not helpful. I dropped my bike off for a 9am appointment, waited all day for a call, that I never received. I stopped by to see what the hold up was, my bike was sitting our front and he says,"did someone call you" I said no but the bike is done. He says well I havnt put the notes in. REALLY? ARE YOU FREAKING KIDDING??!!You only had 6 hours to write your notes.