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| - We have been to many Texas Roadhouse restaurants over the years with very consistent food & service. For that reason, we decided to visit this Phoenix area Texas Roadhouse near Ikea right off I-10 & Warner. It looked busy in the parking lot, but we walked right in and were seated immediately. Service started out good - drink order was taken right away and delivered quickly. We placed our order, ate those great rolls, and sat and sat and sat . . . usually they are quick with the salad followed by the main course. Salads finally arrived - finished those and sat and sat . . . finally the main course arrived. Split plate missing, no gravy for the chicken fried steak, drink refills had to asked for . . . this is not normal for Texas Roadhouse and it's not even that busy ! Talked about service, now the food - salads great, check - dallas filet great, check - chicken fried steak not so good, overcooked, forgot gravy, my last chicken fried chicken was way better - other sides ok, nothing special. Lastly, went to restroom, plates cleared away, came back - still no check. Server came by . . . oops, forgot to print your bill - be right back . . . ?? I gave this a 3 - probably higher than maybe deserved, but "the roadhouse" usually gets 5 - enough said. Probably not going back to this location in the near future.
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