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  • Have never actually been to this place but will never go based on phone interaction. I called to see if there was anything available and told the lady I was waiting for my friend to get out of work so we could be there. She made it sound like we could've walked in since she pretty much just gave me a bunch of times like every half hour. Since our work usually gets out around 530, I set an appt for us at 6. Now being in the medical field, times r never a guarantee, but I felt pretty confident that we would be okay since the times were so loosely proposed. I texted my friend and she confirmed she would come pick me up after she got out. At 6:03, I receive a call asking where we are. I let her know again, I was waiting for my friend to which she responded, "so when will uou be here?!" I said that I was waiting on my friend and did not know at this point. "Soooo 6:30?!" I asked if they were open at 7. She told me yes and then proceeded to scold me about how I should have called her (3 min after 6pm) to let her know because her friends wanted to come in. I ignored this and just said we'd be in at 7. after talking with my friend, we decided that it was too late. I called to cancel and she hung up on me. So unprofessional. I hope that your business can just run on "your friends'" appointments because customer service is terrible.
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