I've now been to this place twice - on a Wednesday night and on a Friday night. I was originally going to give 3 stars just because their food is good but a little pricey (however if you notice on their menu, most of their ingredients are grown in Cuyahoga valley so that's pretty stellar!). On our most recent visit, I bumped it up solely based on customer service. We chose to sit at the bar so we chatted a bit with the bartenders and they were so pleasant and accommodating! We had a couple of special requests and they didn't seem put out at all. They even remembered us from the last time we were there which was nice.
Spice has delicious, unique cocktails and a great wine and beer selection. They also have great happy hour deals that I recommend fully. Tuesday's are $10 burger and beer, Wednesday is all day happy hour, and Thursday's are 1/2 priced wine and cheese. Definitely go during a happy hour!
Their atmosphere is dim and cozy but it's a good sized restaurant so feel free to bring a group. Overall, we won't be going there all the time due to the price but we will absolutely be coming back for the happy hours or for a more special occasion!