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| - As if dentist/oral surgeon visits weren't bad enough, this place is AWFUL.
I had to go here to have the rest of my wisdom tooth extractions because they were heavily impacted and needed surgery, which my regular (and awesome) dentist, Dr. Steen, could not perform.
First, imagine what you'd like a surgical center's office staff to be like. Sure, clinical, because they do the same thing every day. But how about professional? Professional would be nice. It was awful from the get-go. The front office lady looked very un-washed and her makeup looked a few days old. No "Hello" "How are you" or "How may I assist you", she just looked at us when we walked in and waited for us to say something. Then, "Sign in".
There were some problems with payment and she not only was unbudging, she was straight up snooty about it. She actually asked if I wanted to remove the anesthesia to bring the cost down.
UM, I'M GETTING ORAL SURGERY HERE, LADY. SOME DOCTOR IS GOING TO BE DRILLING INTO MY FACE AND SPATTERING BLOOD EVERYWHERE. I THINK I'LL KEEP THE ANESTHESIA.
Do I look like the guy from A Million Little Pieces?
The doctor himself was very arrogant and Tom Cruise-esque in Cocktail, rolled up sleeves and all. He had the audacity to call my other doctor (Dr. Steen, great guy, very gentle) names because my recovery time was longer. "Yeah, I'm really good at this, so it'll take ten minutes, tops. And you'll barely have any residual pain." Look where I am now, Dr. Day! At the same pain levels as when I was with Dr. Steen. Ass.
Dr. Day's little nurse techs strapped me down in the chair and started talking about another tech rather disparagingly, as if I wasn't there. Helloooo, I'm about 6 inches from your face and am not yet sedated. Could you hold off on the shop talk until I'm off in dreamy dream land? Kthx.
I would suggest you ask for a different referral if your dentist's office tries to send you here. Dr. Day and his staff are competent at best, but so rude and unprofessional, I'd rather go to Mexico than have anything else here.
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