I should have known better. Corporate chains are not my thing, I know too much about quality food. We came on a Tuesday which is apparently a 3 course meal for $14.99. So it was stacked with tables of what I can only assume we're retired folks. Nothing wrong with a good deal on a limited income, the staff was just not prepared to keep up with that so service was spotty.
The good: fresh hot bread, and tasty oysters
The bad: house salad dressing had so much sugar my teeth hurt, sea bass (yes, I should know better) was nearly raw. Had to send back. They put the same fish back on the grill while my hubby ate his dinner and my veggies and rice congealed under a hot plate. Husband done with dinner, then they brought back the recooked fish, although cooked to temp was fishy and awful taste permiated the now soggy and gray broccoli so that was a wash too. Sent back the second glass of wine as the served me the wrong wine. Hubby had orange roughy which I would grade as adequate but not good.
The management response. The admitted they were having problems with the sea bass as I was the second one returned (this is 6:30 pm). He took the sea bass off the bill. Well I would hope so since I didn't eat it I should not have to pay for it.
Advice to management - Not charging a customer for food too bad to consume is really not customer service. Should have comped the entire food bill. I did tip on the total bill, server struggled to do as well as he could dealing with a 20 top that all requested separate checks. I give this place another 6 months. They won't survive the summer without the snowbirds.
Salty sow is across the street and is an excellent choice as is Yasu close by. Learned my lesson!