So excited to have a nice lunch with my 16 yr old before a little 'after Christmas' shopping. He wanted calamari as an appetizer! I've done the server thing so I understand waiting to be seated so the wait staff has equal tables so we had to wait a little bit to be seated. ..no biggie. Seated. ..yay! NOBODY says 'hi' , ' be with you in a minute ' NOTHING! NOTHING FOR OVER 10 minutes! Never EVER giving them another chance! Customer service is very important. ..( I'm done) Happy New Year! :) P.S. We are at Buffalo Wild Wings and happy!