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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was transferred from a previous pool company who was downsizing their customers to Aqua Shine. The second week of service they were a no show. At one point one of the pool guys left my vacuum out of the pool disassembled. I called to see why because there was no communication to me and eventually (~4 days later) it was fixed and put back in the pool. They weren't scrubbing my pool to the point there was tree debris still sitting on my steps the day they "serviced" my pool while the pump was running. From my perspective, all I could tell they did do was add chemicals and turn on the pump. I had to take them to BBB because they wanted to charge me for an algae treatment (from the debris they left in my pool all the time...) that I believed they owed me for the lack of service to my pool. Brandon is rude in his interactions over the phone when he isn't getting his way. Steve will be nice to you on the phone but then twist his and your words when it comes to communicating with the BBB. I DO NOT recommend going with this pool company. So many fish in the sea when it comes to pool companies in Phoenix!
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