| rev:text
| - Multiple choice quiz:
Why does an airport Hertz have this many reviews (55+ at the moment)?
a) Hertz is where Vegas strippers go when their careers end.
b) Free mojitos after 3pm.
c) Britney has really hit rock bottom, and needed a few extra bucks.
d) Other Yelpers have realized what I learned: there is the right way to run a rental car agency, and this sure as fuck isn't it.
Sadly, the correct answer is D. I should have recognized this when I got to the Hertz at 3:30PM on a Friday afternoon and the customers outnumbered the Hertz staff members 5 to 1. I should have double recognized this when I heard a lady say "I am never renting from Hertz again... 4 fucking hours of waiting here for a car" as she stormed away to another car rental company. I should have triple recognized this when I got my car rental processed, and waited 45 minutes only to find out that the first Hertz agent had actually canceled my reservation instead of processing it.
Positives:
+ When my original rental car (2013 Mazda 3) broke down, I returned it to Hertz and was out the door with an upgraded vehicle within 15 minutes. Notice how the only positive experience with Hertz involved their car breaking down.
Negatives:
- Almost 1 hour process to get my car upon arrival at the facility (see above). This is unreasonable given that it's a Friday in Vegas, and you should know that you will be busy. No other car rental company had a lineup, except Hertz.
- As MANY other Yelpers have noted, this Hertz often doesn't have cars available, even if you have a paid confirmation (yes, you paid and confirmed to make sure they would have a car for you, and then they don't when you arrive). Which doesn't make sense. You accepted my money several months ago... where the fuck is my car? I assume this is why the lady who stormed out of the Hertz when I arrived was so pissed - she had waited 4+ hours and didn't get a car.
- When you do get a car, be careful. My original car was a big piece of crap, and when I returned it and told the attendant all of its mechanical issues, he didn't note anything down. Which means that some other sucker (maybe you?) will be reading this review in the middle of the Nevada desert saying "WHY THE FUCK WOULD HERTZ GIVE ME A RENTAL CAR THAT THEY KNEW HAD MECHANICAL PROBLEMS?".
Avoid the problems of this Hertz location, if you can. Management there doesn't really care if you have a problem, and you'd be better off walking 1 minute to another rental car agency.
Fucking Hertz Las Vegas Airport. You are about as useless as nipples on a guy.
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