I wanted pizza and my kids wanted macaroni and cheese, so I figured I'd head to the Pit. If only somebody had answered the phone! It was around 6pm on a Saturday night, which I understand is a busy time, but come on. I let it ring about 15 times and then hung up. I paced around my house for a few minutes, got distracted, then tried calling again about ten minutes later. Same deal: lots of ringing, no answering. I let it ring another 15 times or so and just gave up.
I don't mind having someone answer and then immediately put me on hold. It's a lot better than the nothing that I got. Thumbs DOWN.