The older man, not a gentleman, working the gun sales counter was the rudest service person I have ever encountered. Instead of assisting us he chose to ignore, answer the phone several times & help a customer who just barely walked up after we'd been standing there for about 20 minutes. Also as far as the range goes, no table to prepare to enter or inside, loading ammo on the ground was fun. Nice & warm too. The only reason I'm giving 2 stars is because of the electronic system for the targets. Was about to buy a $500+ gun, hope the people on the phone were worth it!