I previously gave this business 5 stars because the food was consistently good. The last time I went, there was clearly an issue with whoever was in charge of takeout. I had to explain to the woman on the phone that I wanted my Pad See-Ewe with only tofu, noodles, broccoli, and egg (none of the other 500 random vegetables they decide to add for the vegetarian version of this dish). This has never been a problem before, but I had to explain it 4-5 times on the phone because she didn't understand what I was saying. When I showed up to get my food, the cashier walked into the kitchen with my credit card and disappeared for 5 minutes, then took another 5 minutes to swipe my card and give me my receipt because she was too busy helping somebody who never got his food. When I got home, I opened my takeout box and my order was incorrect. I hope they can fix this by the next time I order.