I did a trial period in the month of January, injured my back and was advised by my doctor to only do low impact exercise. I tried to cancel my membership prior to the 30 day trial period but because of the injury i was asked to freeze the account. Now i feel like i'm being held hostage by this company. i have emailed and texted asking them to cancel, i can't seem to get them to do it and on top of that, they want to charge me an additional month of premiums as they are stating I didn't give a 30 day notice. Not only did I give them a 30 day notice, I've given them multiple notices. Don't sign up at this facility unless you want to be trapped in an endless cycle of unanswered emails that go unnoticed when you decide to cancel.