Shannon did such an amazing job with my hair! I have a fear of getting my hair done (especially colored) because it never seems to turn out as I wanted it. I came in to Swank to get balayage highlights, a cut, and style. Shannon took a lot of time to ask me questions about what I wanted, how I usually style my hair, and any previous coloring I had done to my hair. She really took her time with my hair and made sure it was what I wanted. She also did a great job with the cut and style as well. I highly recommend getting highlights done here with Shannon!