I got a massage and facial here about two weeks ago and my experience was good. Nothing worth going back for however.
The facial I received was very thorough and my skin looked wonderful right after but the service in itself was sub par. Many of the services I requested her not to do on my preliminary sheet she did anyway. And another pet peeve of mine is talking through the service. I personally come to spas to relax and enjoy the ambience not engage in small talk. But if you're ok with that, my only complaint is she provided some services I specifically did not want. The facial deserves four stars.
The massage on the other hand was far to firm. Even after I told the masseuse she her pressure was too much she continued with the same. So I made a second comment...then she was giving me very very light touch. At this point I didn't want to be a pest and mention something a third time so I just let it go.
Before I went I read many mixed reviews, all very spot on after my experience there. I've heard great things about Rita, so maybe request her when you go.