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  • We will never order delivery from Pizza Palermo again. Delivery from Pizza Palermo is the equivalent of arm wresting an octopus. While the food isn't bad, the delivery people never want to actually deliver the food to the apartment; they'll call from downstairs and ask you to meet them at their car in the street. That's not delivery. We order on line, so everything is paid in advance, including the driver's tip and the delivery fees. It's not like they're going to get stiffed. And street parking is readily available within reasonable proximity to our building, and is free after 6PM. They call and argue that there's no place to park while I can see from our window that they're already parked while we're on the phone. We called and spoke to a manager to complain about this and we were told it's their policy "not to deliver upstairs, unless it's an emergency". I can't imagine what constitutes a pizza delivery emergency. If I have to put on shoes and run out to the street to pick up the food, I'd just walk the extra block to their store. I'm paying for a service, why not deliver? Original Milano's (412-404-7530) is better, and they never have a problem delivering to our door.
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