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  • I've been going to this place for 15ish years. The service has gone down hill consistently year after year for the past probably 5 years. We keep going back because we still have this idea of what it used to be and we think it'll just one day miraculously go back to the way it was. Well, last week's visit will have us moving on to wishing for other, maybe more important, miracles because this one ain't happening. Our food came out staggered. My wife's when it finally came out was wrong. All she ordered was a salad with lettuce and steak. Nothing else. And they got it wrong. They gave her a little over half the normal dinner portion salad and the steak was cooked to the depths of the equator and back. When we nicely told the person who came to our table because the waitress was nowhere to be found they got a manager. The manager was nice and apologetic, but the waitress when she mosied on over days later never even mentioned it. Also, the drinks... The water glasses sat empty on our table for over 30 minutes. I worked in a ton of restaurants and bussed tables at both upscale and bar type restaurants. Water glasses get filled as top priority. Always. It's so frustrating because this place used to be awesome. Now, the people working there think they can get by on the restaurants past reputation instead of living up to the standards that once made it great. With all these new foodie type restaurants coming up Atria's will be lucky to last unless they make serious changes. Starting with the back of the house and server attitudes.
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